Wintel Technical Support Engineer

Location
London
Salary
Negotiable
Posted
04 Apr 2017
Closes
02 May 2017
Ref
PH745
Contact
Paul Hutchens
Clearance Level
DV
Job Type
Permanent

Wintel Technical Support Engineer

An opportunity has arisen for a Wintel Technical Support Engineer to join a support team for a client in London. This is a key role that needs a reliable, resourceful person, capable of showing initiative, with appropriate skills and the ability to work both as part of a team and independently when required.

Role:

* To manage and support all Windows servers including the Operating System.
* To recover Windows servers in the event of hardware failure.
* To collate and maintain full server inventory.
* To review and agree BAU acceptance of change records on Server Management supported environments.
* To be Technical Experts in a number of supported Technologies e.g. Citrix, Clustering. VMware and locally attached SAN drives.
* To proactively manage all issues raised as problems and perform root cause analysis where requested.
* Perform system health checks both of operating system and supported technologies such as Exchange.
* Escalate service enhancement suggestions to the Server Management Proactive Services team.

Skills:

* The installation, configuration and administration of Windows Servers
* Networking concepts, including TCP/IP, WINS, DHCP and DNS
A minimum of one year's experience, in at least a second line support role, with two or more of the following technology areas:
* Symantec Backup Exec, Symantec NetBackup, Arcserve
* Microsoft Clustering
* Disaster Recovery of Windows Servers
* Microsoft Active Directory

Opportunity requires DV level clearance.