Wintel Technical Support Engineer

3 days left

04 Apr 2017
02 May 2017
Paul Hutchens
Clearance Level
Job Type

Wintel Technical Support Engineer

An opportunity has arisen for a Wintel Technical Support Engineer to join a support team for a client in London. This is a key role that needs a reliable, resourceful person, capable of showing initiative, with appropriate skills and the ability to work both as part of a team and independently when required.


* To manage and support all Windows servers including the Operating System.
* To recover Windows servers in the event of hardware failure.
* To collate and maintain full server inventory.
* To review and agree BAU acceptance of change records on Server Management supported environments.
* To be Technical Experts in a number of supported Technologies e.g. Citrix, Clustering. VMware and locally attached SAN drives.
* To proactively manage all issues raised as problems and perform root cause analysis where requested.
* Perform system health checks both of operating system and supported technologies such as Exchange.
* Escalate service enhancement suggestions to the Server Management Proactive Services team.


* The installation, configuration and administration of Windows Servers
* Networking concepts, including TCP/IP, WINS, DHCP and DNS
A minimum of one year's experience, in at least a second line support role, with two or more of the following technology areas:
* Symantec Backup Exec, Symantec NetBackup, Arcserve
* Microsoft Clustering
* Disaster Recovery of Windows Servers
* Microsoft Active Directory

Opportunity requires DV level clearance.

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