SC Virtualisation Support Engineer

Newcastle upon Tyne
31 Mar 2017
28 Apr 2017
Aime-Jane Humphries
Clearance Level
Job Type
Description of Role:

*Provide expertise for IT infrastructure (e.g. servers, network), application infrastructure (e.g. SAP), and related services (e.g. Business Continuity) throughout the lifecycle of a deal in accordance with contractually established terms and conditions and established technical standards.
*Monitors service delivery compliance to budget, quality standards, and customers and/or internal businesses/end user requirements.
*Provides IT infrastructure and/or application infrastructure lifecycle technical support, including planning, project management, installation, on-going management, monitoring, troubleshooting, and de-installation, following operational policies and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)).
*Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives
*Works on problems/projects of diverse complexity and scope. Exercises independent judgment within generally defined policies and practices to identify and select a solution.
*Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

Essential Knowledge and Skills Required:

*Citrix XenApp 5 and Citrix XenApp 6.5 configuration, troubleshooting and end user support.
*Citrix XenMobile / XenServer / XenDesktop / PVS
*Windows Server 2003 and Windows Server 2008R2 Enterprise

SC clearance
Daily rate £270-£290

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.

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