Application Support Analyst

15 Mar 2017
06 Apr 2017
Fay Wilberforce
Clearance Level
Job Type

Application Support Analyst - Sheffield

About the role

Capita, the UKs leading Business process Outsourcer have an opportunity for an Application Support Analyst to manage a combination of application support and project work.

You'll get to work on the implementation of new integration, web and CRM based technologies. Our Application Support Analyst will play a leading role in IT project activities and routine system maintenance.

This role is within a busy 3rd line application support team supporting one of our most prestigious customers. The team covers a wide range of application types from older systems to more recent mobile working applications and experience in any of the areas listed below would be of use.

It's an exciting time to join Capita. We are committed to accelerate and enhance our focus on emerging technologies to ensure our clients benefit from leading digital solutions, artificial intelligence, robotics, open data and Internet of Things. As a leading provider of IT and professional Services to some of the leading companies in the UK this is an opportunity for you to progress your career and build knowledge in a leading and forward thinking organisation.

The role is full time and based in Sheffield City Centre and is a Monday to Friday role although we can be somewhat flexible with the hours worked.

About Capita | Local Government Services

Capita's roots are in local government and, over the last three decades, we've evolved and changed alongside the changing needs of the sector.

We have many close, long-standing relationships with local councils, supporting them in the challenges they face by delivering a variety of services - ranging from specific software tools to significant joint working on achieving tangible external outcomes. Although many people think of us as an outsourcing business, our services go well beyond that - for example we are one of the largest UK providers of professional services to property and infrastructure, a capability that is becoming very relevant given renewed focus on economic growth and regeneration. We know that technology can help transform public services and to do that requires investment and innovation - and we're working with colleagues in the sector to develop new approaches that are deeply grounded in front-line practice.

Your experience will include:

  • Experience working in a 3rd Line team in Application support
  • The ideal candidate will have experience of web based and integration technologies.
  • A background of delivering in the local government sector would be an advantage.
  • Significant experience in any of the following Applications :-

- SharePoint

- Apex

- App

- Axis Income Management

- Capita(One)

- CareFirst

- Confirm




- Symphony

What's in it for you?

At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.

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