Head of Server & Desktop Management

£50000 - £60000 per annum
09 Mar 2017
03 Apr 2017
Fay Wilberforce
Clearance Level
Job Type

Head of Server and Desktop Management - Birmingham

Capita, the UKs leading Business Process Outsourcer has a rare opportunity for a Head of Server and Desktop Management to take a prominent and business critical role in our Infrastructure Services department and provide management of a busy operational team managing Birmingham City Council's server and desktop estate.

It's an exciting time to join Capita. We are committed to accelerate and enhance our focus on emerging technologies to ensure our clients benefit from leading digital solutions, artificial intelligence, robotics, open data and Internet of Things. As a leading provider of IT and professional Services to some of the leading companies in the UK this is an opportunity for you to progress your career and build knowledge in a leading and forward thinking organisation.

About Capita | Service Birmingham

Capita Service Birmingham is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India.

Service Birmingham is the partnership between Birmingham City Council and Capita. The agreement was set up in April 2006 to support Birmingham City Council in changing the way it works, using Information Communications Technology to pave the way.

What you will do

The role will involve managing a team of highly skilled and motivated people, work allocation, internal project management, and managing customer solutions.

We are looking for somebody to not only manage but develop the Infrastructure Operational Teams (Technologies include Desktop Windows 7 & 10, Server - UNIX (P-Series, AIX), VMWare/ Hyper-V, Wintel Server 2012/ 2016, System Centre 2016 and storage (XIV/V7000)/ Microsoft Exchange and Office 365, Application Packaging and Mobile Telephony).

The Head of Server and Desktop Management will also assist in the strategic and operational development of the Core ICT hardware provision maintain operational processes and develop and maintain a professional Operational Framework, ensuring that service availability is maintained.

Your experience and skills will include:

  • Proven experience in managing an Enterprise class Infrastructure consisting of Unix and Windows Virtualised Servers, SAN and end user deployment
  • Experience of managing a team of highly skilled and motivated individuals in a service provider/enterprise environment.
  • Knowledge of data centre technologies and Disaster Recovery.
  • Implementation of projects and a successful track record of managing large scale infrastructure deployments.

  • Broad spectrum of technical aptitude within an Infrastructure arena of server and desktop communications.

Technologies: Desktop Windows 7 & 10, Server - UNIX (P-Series, AIX), VMWare/ Hyper-V, Wintel Server 2012/ 2016, System Centre 2016 and storage (XIV/V7000)/ Microsoft Exchange and Office 365, Application Packaging and Mobile Telephony

What's in it for you?

At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday to start, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.

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