Technical Service Desk Analyst

Location
Ruddington
Salary
£16000 - £18000 per annum
Posted
07 Mar 2017
Closes
22 Mar 2017
Ref
PCK392-220681
Contact
Fay Wilberforce
Clearance Level
BPSS
Sector
Engineering
Job Type
Permanent

Technical Service Desk Analyst - Full training provided - Ruddington - £16,000 - £18,000

Capita is a FTSE 100 organisation and we have an excellent opportunity for people looking to start their careers in a service desk support role. Capita manage the network for the Smart Metering Network and we are looking for people who want to embark on their career in a Technical Service Desk environment.

The role is based in Ruddington and we work a shift between 8am and 8pm Monday to Friday. We do ask you to work 1 weekend in 4 but you'll get time back in lieu for this.

About Capita | End User Services

Capita End User Services is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 74,000 staff across the UK, Europe, South Africa and India.

End User Services' solutions address the 'workplace of the future' and are designed to facilitate the mobility and productivity of employees, irrespective of their location or the device they're using. Enabling smarter use of corporate and personal devices by combining the best blend of devices, security services and productivity applications we improve productivity and user satisfaction.

Our key areas are service management, managed workplace, on demand toolset and service integration and management (SIAM). We understand the technology and processes so we can provide a flexible approach to help achieve the best, end-to-end solution that delivers real, tangible benefits.

What we are looking for:

  • Strong aptitude for technical concepts and an interest in emerging technologies
  • Customer Service experience (ideally telephone based)

What's in it for you?

At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday ( after 2 years goes to 25 days and after 5 years to 27 days), company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.