Product Manager

Sheffield, South Yorkshire
Industry Standards
03 Mar 2017
31 Mar 2017
Clearance Level
Job Type

  We need senior Product Managers to join our growing team in Sheffield to lead multi-disciplinary, agile teams in delivering digital services that meet the needs of users - both prisoners and prison staff. With the overall objective of reducing violence in prisons and increasing rehabilitation. Essential skills and experience

  • Strong understanding of the ways of working detailed in the Government Digital Service service manual (
  • Experience as a product manager in the principles and application of agile methodologies such as Scrum, Kanban and Lean Startup.
  • Strong visual and verbal communication skills, tailored to the needs of the audience.
  • The ability to passionately pursue a vision and articulate it to a wide audience, from team members to Director General level
  • Manage people dynamics effectively when working across departmental and other boundaries.
  • The ability to evaluate and solve problems creatively and laterally when needed, using appropriate evidence and data over instinct wherever possible to inform product decisions.
  • Experience working with user researchers to discover and understand the needs of users, and to gain a wider perspective of the landscape surrounding activities and policies.
  • The ability to identify warning signs quickly and to provide decisive responses to emerging significant delivery challenges.
  • Demonstrable experience in developing and communicating a coherent product roadmap and strategy.
  • To be positive and resilient; strong empathy with the needs of users, stakeholders and colleagues
  • Curiosity and the ability to learn new skills quickly; able and willing to challenge the status quo, and to encourage the team and stakeholders to challenge to you
  • Facilitate collaborative and engaging sessions with staff from all levels of seniority.

Nice-to-have skills and experience

  • Having worked to drive through change and/or deliver transactional services in big, complex organisations like the public sector, banking, travel, IT or similar.
  • An understanding of complex transactional services and re-engineering or redesigning legacy systems and services.
  • A good appreciation for, and ideally practical experience of, service design, user research, UX, design, data and development principles, and how each contribute to the creation of successful products.
  • Work experience with some recognised leading organisations in the digital world.


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