3rd Line Support Engineer - SC Cleared

01 Mar 2017
29 Mar 2017
Josh Vogel
Clearance Level
Job Type

3rd Line Support Engineer - SC Cleared

I am currently recruiting for 3 x 3rd Line Support Engineers to be based in Gloucester on a 6 month assignment for a large IT Service Provider working on a Defence project.

Due to the nature of the role the ideal candidates will hold a valid and active DV Clearance and have previous experience of working within a secure environment.

The Engineer will be part of a larger support team and will provide support for all approved servers workstations and user access devices and applications provided by the solution. On site as part of remote offsite deployed support, the engineer will perform diagnostics using enterprise remote control utilities, terminal emulation and Citrix. They will support all parts of the infrastructure with particular focus on Problem Management of Applications including Core Platforms, SQL, Backup solutions, Office Apps, DNS/DHCP/Group.

A good understanding of IT Security is required and will provide an active role in maintaining and improving the security of the system to high government standards. The engineer will be required to perform support on server failures. There will be a requirement to install, configure, maintain and deploy products and services in line with the change control process, and be required to knowledge share and support projects, trials and exercises and UK based deployed operations and assist with capacity & demand management.

The engineer will have a blend of experience with the following technologies:

  • Windows XP / Windows 7
  • Active Directory
  • DNS
  • DHCP
  • DFS
  • Group Policy
  • Anti-Virus
  • SharePoint 2007 / 2010

If this role would be of interest please feel free to call me for further details.