IT Senior System Administrator

22 Feb 2017
22 Mar 2017
Clearance Level
DV, None / Undisclosed, SC
Job Type

To support the business in providing a high quality computing environment by providing and managing the provision of System Administration expertise to the AWE User community

Key Accountabilities

  • To support the Technical Service Manager(s) and Team Leader in maintaining the operational status and maximising availability of assets to programme demanders
  • Resolution of significant issues
  • Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player

Key Responsibilities

  • Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed and maintained
  • Core Server Support - build, maintain and manage the provisioning of Server environments to AWE, in keeping with current SLAs, through effective processes, KPIs and problem management
  • Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required
  • Build relationships with other teams within IT Operations to enable better support and communications
  • To maintain technical skills to allow us to benefit from new and emerging technologies in order to make supportive decisions
  • To provide weekly reports to the team leader
  • Attend technical briefing/support groups
  • Understand and develop support system road maps
  • Develop the right culture and encourage continuous improvement
  • Support other members of AWE Community in delivering for AWE
  • Responsible for undertaking other duties as reasonably required from time to time by line and task management


  • System Administration of Microsoft technologies
  • Awareness of additional technology areas such as Virtualisation and converged infrastructure
  • Broad knowledge of IT and Information related principles, standards and requirements when operating within MoD and UK legislative environments
  • Working knowledge of ITIL framework, technical investigation and problem solving skills
  • Highly proficient computing skills
  • Good communicator (written and oral) with sound facilitation skills that can be related to colleagues of all levels
  • Ability to operate under pressure and influence decisions
  • Able to provide comprehensive reports for operations
  • Able to write and update technical documentation
  • Knowledge of scripting or writing code in support of day to day activity in the IT arena


  • Suitable experience in delivering effective IT system Administration or support in a modern IT environment
  • Significant experience in a proactive IT Operational role in a large commercial company


  • Minimum 5 GCSE's or equivalent at grade C or above including Maths and English
  • Degree in IS/IT or ONC/HNC in an IS/IT related subject (Preferred)
  • Willing and able to obtain and maintain the security clearance required for the role
  • Willing and able to work evenings and weekends where exceptional circumstances require it

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