Service Transition Manager

Location
Salisbury, Wiltshire
Salary
Up to £52k + Flexible Benefits
Posted
21 Feb 2017
Closes
21 Mar 2017
Ref
SAL00004N
Clearance Level
DV, SC
Job Type
Permanent

Role: Service Transition Manager

Location: Salisbury

Salary: Up to £52,000 + Flexible Benefits

Clearance: SC Clearance Eligible

Sopra Steria Aero, Defense and Security are rapidly expanding and due to projects won, we are currently seeking a Service Transition Manager to join our business on a permanent basis.

We are ideally seeking an ITIL certified Service Transition Manager  who will be responsible for Programmes, Projects, and Demands to ensure all Service Design, Transition, and Acceptance activities are carried out. The majority of projects are Infrastructure based, so a good understanding of IT Infrastructure is required.

This role involves working on assigned Projects and Demands, working with Project Management, Demand Management and Delivered Service to ensure the smooth transition into Live Service. They will have responsibility for:

  • Service Design (dependent on level of experience)
  • Service Transition
  • Service Acceptance

Applicants must be articulate, analytical and pragmatic, and be able to work at both a Technical and Management level.

Skills required:

  • Good understanding of IT Service Management (Management or Team Manager Level)
  • Good experience of Service Transition and Acceptance in an IT environment
  • Experience of Service Design in an IT environment
  • Experience of working with Projects (ideally Prince II)
  • Technical background / understanding (ideally infrastructure)
  • ITIL V3
  • Financial and Commercial awareness
  • Ability to work on multiple projects simultaneously
  • Ability to work with minimal supervision
  • Good written and oral communications skills

Applicants should have an extensive background in Management or operating in a Team Leader position with the desire to move into Service Transition/Design.  Applicants with a Government / Defense / Ex-Military background is highly desirable but not essential. Career progression encouraged.

EXCLUSIVE OPPORTUNITY:  Sopra Steria, a European leader in digital transformation, provides one of the most comprehensive portfolios of end-to-end service offerings on the market: consulting, systems integration, software development, infrastructure management and business process services. Sopra Steria is trusted by leading private and public-sector organisations to deliver successful transformation programmes that address their most complex and critical business challenges. Combining high quality and performance services, added value and innovation, Sopra Steria enables its clients to make the best use of digital technology.

With over 38,000 employees in more than 20 countries and revenue of €3.6 billion in 2015, this is a great time to join the organisation as you will be pivotal to our continued development and growth plans. We’re offering you the opportunity to do more too - using your business skills and knowledge, and your creativity, to add more value than clients would traditionally expect.

About this Company

On offer is the opportunity to work for a European leader in digital transformation. The roles come with competitive salaries, the opportunity for further development and the potential for a wide and diverse career within Sopra Steria.

Sopra Steria is committed to establishing and maintaining a working environment which is free from discrimination and which values all employees as individuals. All employees and prospective employees are selected, recruited, trained and promoted solely on the basis of their skills and behaviour.