Head of User Research

Location
London
Salary
Negotiable
Posted
10 Feb 2017
Closes
10 Mar 2017
Ref
UR - AXW
Contact
Aaron Wallace
Clearance Level
None / Undisclosed
Job Type
Contract
The Head of User Research will be accountable for ensuring all people performing the role of user research across the group have the appropriate skills, as well as access to the right support, learning and development to capably lead agile teams to deliver customer focused services.

Head of User Research will work with all User Researchers in the group in addition to the existing Enabling Digital Transformation team, who currently support delivery teams across the group in their use of agile techniques, moving away form legacy delivery models.

The Head of User Research will: - build the capability and excellence of user researchers across the IT community (in a digital, agile environment) - lead the user researcher profession and exemplify what good looks like, ensuring they adopt the common approaches and ways of working - represent and champion the user research role across the group, across government and in the wider industry - Share knowledge gained through experience of having been a high performing practitioner in a user research - Lead the user research community of practice, including leading on recruitment and providing training and development

Skills and experience:

*be a recognised expert in the field of agile user research and have epxerience of a wide range of agile and lean tools and techniques (15%)
*have experience of leading and growing user research in an agile environment
*be a skilled team leader
*be confidently able to communicate the value of the role to digital and nondigital stakeholders
*be able to build credibility and influence across a range of stakeholders or a range of seniority
*have demonstrable experience of performance and people management


LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.