Capita are the UK's leading provider of business process outsourcing and integrated professional support service solutions.
People are critical to our success and growth. They are at the core of our business, our culture and our values.
Project Support Services (PSS) constitutes a number of service functions under a simple banner delivering into Project Services, Accounts & Transformation and other parts of Capita. The service functions under PSS include, PMO Service Delivery, Efficiency Services, Quality Principal support, MI Hub and the specialist 'Moving Work' programme, with known interdependencies between the functions.
Project Support Services - The Vision
Offer a talent pool to deploy anywhere within the Capita Group and beyond, increase efficiencies, drive down costs and improve service
The PMO Analyst role will be based in Swindon with ocassional travel to Cheltnam and Bristol
As a PMO Analyst you will have exceptionally strong Microsoft office skills. Have proficiency in in Excel, strong Administration skills, support the team with junior project work, be extremely organised and work well on your own initiative.
- Support and delivery of PMO services.
- The list of PMO service activities are given below. The specific detail of the services provided by the PMO Analyst may vary and will be dependent on the PMO Terms of Reference agreed with the account or programme and also the Analyst's assignment:
- Governance Support
- Change Management (Work Orders)
- Supply & Demand Management
- Analysis, MI and report production
- Maintain a Document Library/repository
- Programme/Account RAID Management (Risks, Issues, Actions and Dependency)
- Programme & Project Planning Support
- Programme Finance Management:
- Continuous Improvement
- Methodology/Quality support
Key/Senior Internal Clients/Stakeholders
- · Account Transformation/Programme Director
- · Relationship Director/Manager
- · Head of Change/Portfolio Manager
- · Commercial Director
- · Operations Director
- · Programme Manager
- · PMO Regional Manager
Interfaces and supports internal Clients/Stakeholders
- · Project/Change Managers
- · Finance,
- · Relationship Management Team
- · Risk & Compliance
- · delivery of information into the PMO MI Hub
- · Interfaces with PMO Quality Principles (QP's)
- · CLPS PMO peers in other accounts/programmes
- · Interfaces with Client PMOs, where required, e.g. work order management
- · Liaising with external clients, recognising the need to maintain customer service balanced with discretion and commercial awareness
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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.