Technical Architect - 44582
We are currently looking for a Technical Architect to join the team to work across our Northern Ireland clients and further enhance our service offering.
The successful candidate will be responsible for designing innovative, technical infrastructure solutions for customers within Capita.
Working at senior technical level, this role has responsibility for the design of technical and professional services projects for delivery by Technical Consultants within the same team. It demands an understanding of customer requirements to provide innovative solutions with excellent documentation support.
Excellent customer skills are a necessity for this role along with the ability to interface with major vendors and clients. Product evaluation and skills development are required along with support responsibilities to the wider Implementation Services team.
Additionally there should be specific focus on making the role commercially successful for the Capita Business by ensuring a high level of chargeable time spent on the delivery and management of projects and consultancy engagements.
Business / Requirements Analysis
Work with Sales and Solution Architects to Identify customer problems and analyse business needs
Run Technical requirements workshops
Identify the customer's technical requirements
Give presentations at all levels
Design innovative, technical solutions to meet the customer's business requirements
Deliver technical presales services within effective timescales
Monitor and where appropriate make recommendations for change to delivery methodologies for consultancy services within business service
Assume "product champion" role on emerging technologies
Design & Delivery
Create the detailed design for Technical solutions, products or services
Lead workshops internal/external during design phase
Write a technical proposal/Statement of Works for a solution which can be presented to a customer
Assess technical risk for a solution
Govern the Technical Consultants during delivery of the design
Ability to deliver technical demonstrations to clients independently or with partners
Ability to deploy 'Proof of Concepts' technology within customer environment
Oversee the introduction of New technology into the field by being part of the first deployments and owning it under firmly established within the team
Document the 'best practice' for implementations of new technology - obtained from training and/or partner engagements
Identify opportunities for chargeable consultancy services
Utilise close vendor relationships to provide comprehensive product knowledge and distribute technical information on new products
Be responsible for ensuring Performance KPIs are met
Essential - Qualifications/Work Experience
Proven experience in architecting and deploying complex infrastructure solutions
Proven experience of leading infrastructure projects
Strong experience in the design of solutions across the Capita Services Portfolio
Be technically knowledgeable on different platforms and be able to demonstrate that knowledge to a very high level.
Ability to interface with customers, vendors and third parties to deploy innovative design solutions, develop relationships , opportunities and manage problems
Excellent communication skills - verbal and written
Excellent Interpersonal Skills to be able to deal with Sales, Solution Architects, Customers, Technical Consultants and other members of the wider Professional Services Team
Ability to work under pressure and to tight timelines.
Strong demonstrable 'ownership' ethic
Strong commercial and competitor awareness
Ability to research the marketplace for best fit product sets to meet customer business requirements
'Can-Do' attitude to delivery in all cases
Evidence of a Disciplined approach - thought and action
Essential Knowledge - Language/IT Skills
Good working knowledge of Microsoft technologies
Good working knowledge of Cloud and Virtualisation technologies
Good working knowledge of Storage and Backup Technologies
Networking Experience within a large enterprise organisation
Good Knowledge of Security and Data Management Solutions within an enterprise environment
Ability to self-teach deployments in-house before over-seeing on customer sites
Relevant levels of accreditation for the area of focus of the role
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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.