SUPPORT ENGINEER

Location
Gloucestershire
Salary
Negotiable
Posted
03 Feb 2017
Closes
03 Mar 2017
Ref
LZLTHIRDLINE
Contact
Laura Lockett
Clearance Level
SC
Job Type
Contract



REQUIRED: SUPPORT ENGINEER
LOCATION: GLOUCESTER
DURATION: 3 MONTH INITIAL CONTRACT

My Defence client requires several 3rd Line Support Engineers to be part of a larger third line support team to provide specialist support for all approved servers, workstations, laptops, handheld devices and peripherals. You will also specialise in the support of all server and desktop based operating systems and applications provided by the solution. As part of a central offsite support team, you will perform remote diagnostics using enterprise remote control utilities. You will support all parts of the infrastructure with particular focus on Problem Management of Applications including Core Platforms (Server 2003/2008), Exchange, SQL, Backup solutions, DNS/DHCP/Group Policy.

You will diagnose the cause of problems of incidents escalated to you from other second line teams and investigate where possible suitable solutions so that these issues and resolutions can be transferred to the Architecture and Engineering Team.

You will be responsible for monitoring and making recommendations regarding the performance of servers and UADs within the environment.


Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.