1 x Full Time 37hrs and 1 x Part Time 18.5 hrs
The closing date for this post is 12 noon on Friday 17th February 2017
Interviews will be held W/C 27th February 2017
A strategic alliance has been formed between Warwickshire Police and West Mercia Police in order to enable both forces to meet the challenge of reducing policing budgets. By working more closely together the forces will benefit from greater operational and organisational resilience, making us the fourth largest geographic police area in England and Wales.
The main purpose of the role is to undertake system administration tasks, to ensure the operational integrity of all relevant Police Systems is maintained, acting as an authoritative source of expertise in all areas of user operation of designated Systems. Provide ongoing support for other team members and systems.
Provide a resilient and comprehensive system administration service to the Force for all relevant IT systems. Ensure system compliance with legislation, guidance and policy escalating non-compliance to Supervisor.
Understand and interpret business requirements to provide a consultancy service to third party suppliers. Interpret supplier documentation to provide meaningful detailed information for the business.
Attend Force and Regional User Groups reporting back to Supervisor and Manager. Produce minutes of meetings for distribution to interested parties.
Establish, maintain and administer the security environment of the systems including the completion of changes to and monitoring usage of User Privilege, authorisations, passwords to prevent abuse of system data and facilities.
Represent the department/Force at Software Suppliers System User Groups producing reports on planned change and developments for the relevant business areas and consideration by the System Admin Manager.
Carry out System Acceptance testing for all new functionality both in force and with Software suppliers under the guidance of the Supervisor. Report on any system faults and issues to software supplier.
Carry out bespoke system training where necessary.
Ensure data audit checks, data verification, data back-up, data archive and management of back-up media are carried out.
Ensure integrity, fairness and consideration of the needs of others are incorporated into the daily duties and relationships with colleagues
To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.
GCSE Maths and English A-C or equivalent
Understanding the importance of confidentiality and sensitive data
Knowledge of the role of a system administrator within a large organisation
Highly developed IT skills including use of Microsoft applications, with the ability to use computerised and web based systems effectively
Evidence of past employment that required attention to detail and the ability to prioritise tasks effectively and work to tight deadlines
Experience of working to policy, legislation and guidance
Evidence of interpreting user needs and requirements
Working within a team in a busy administrative function
Proven Customer Service skills
Excellent interpersonal skills with the ability to empathise and manage diverse views from colleagues at all levels across the organisation and confidence in dealing with others
Excellent verbal and written communication skills
Innovative thinker with desire for continual improvement and natural ability and desire to problem solve
Excellent attention to detail
Casual Car User
We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community.
You will be required as part of Warwickshire Police and West Mercia Police recruitment process to successfully complete vetting and credit checks.
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