L3 Technical Support Engineer - Cyber Security (40-60k)

£40000 - £60000 per annum + competitive
30 Jan 2017
27 Feb 2017
Andrew Fernandes
Clearance Level
None / Undisclosed
Job Type


You will be working for a global Cyber Security Vendor looking to further strengthen it's technical support division with the addition of a Technical Support Engineer.

In terms of what they are looking for, it's mainly those with two or three years minimum experience in a 2nd or 3rd line technical support, preferably with respect to a security product. If you have a background of supporting multiple security products, working in different companies that is a massive plus-point.

There's good progression options to Consultant level positions where you're able to get out and about to advise and solve problems for customers in addition to a very technically strong team to learn from too (plus they're pretty nice guys to boot!).

You must have at least 3 of the following requirements inclusive of (1) and (2):

  1. UNIX - Strong understanding, preferably supporting a Linux/UNIX-based product or working in a role where Linux administration is a key part of your role.
  2. Scripting - Language agnostic but you'd need to have experience in using these for remote troubleshooting and patching purposes.
  3. Networking - At a minimum to a Network+ or CCNA level.
  4. Security - At a minimum to a Security+, CCNA Security or GSEC level.

If you feel this role would be of interest to you, do feel free to give me an email on 'a.fernandes[att]computerfutures[dot]com' with an up-to-date version of your CV and a good time that we may speak. Alternatively, I am available by phone on 0-2-0-7-9-0-7-3-8-3-8 or on LinkedIn (Andrew Fernandes, Computer Futures).

If you know anyone that might be interested in the role, don't be afraid to point them in my direction; we're currently offering £200 of John Lewis vouchers to anyone who refers someone that later gets a job through us!

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