L3 Technical Support Engineer - Cyber Security (40-60k)
*** NO VISA SPONSORSHIP PROVIDED ***
You will be working for a global Cyber Security Vendor looking to further strengthen it's technical support division with the addition of a Technical Support Engineer.
In terms of what they are looking for, it's mainly those with two or three years minimum experience in a 2nd or 3rd line technical support, preferably with respect to a security product. If you have a background of supporting multiple security products, working in different companies that is a massive plus-point.
There's good progression options to Consultant level positions where you're able to get out and about to advise and solve problems for customers in addition to a very technically strong team to learn from too (plus they're pretty nice guys to boot!).
You must have at least 3 of the following requirements inclusive of (1) and (2):
- UNIX - Strong understanding, preferably supporting a Linux/UNIX-based product or working in a role where Linux administration is a key part of your role.
- Scripting - Language agnostic but you'd need to have experience in using these for remote troubleshooting and patching purposes.
- Networking - At a minimum to a Network+ or CCNA level.
- Security - At a minimum to a Security+, CCNA Security or GSEC level.
If you feel this role would be of interest to you, do feel free to give me an email on 'a.fernandes[att]computerfutures[dot]com' with an up-to-date version of your CV and a good time that we may speak. Alternatively, I am available by phone on 0-2-0-7-9-0-7-3-8-3-8 or on LinkedIn (Andrew Fernandes, Computer Futures).
If you know anyone that might be interested in the role, don't be afraid to point them in my direction; we're currently offering £200 of John Lewis vouchers to anyone who refers someone that later gets a job through us!