Change Analyst - Newbury

Recruiter
Location
Newbury
Salary
Negotiable
Posted
26 Jan 2017
Closes
23 Feb 2017
Ref
50179479
Contact
Alexandra Bainbridge
Clearance Level
None / Undisclosed
Job Type
Contract

Change Analyst - Newbury

My client who are a leading telecoms company in the UK are looking for a Change Analyst to join their team on a 3 month rolling contract based in Newbury.

Rate: £250 per day

Role Purpose

  • Raising all changes affecting a customer, taking responsibility to ensure accuracy is achieved whilst raising the changes on to "Remedy".
  • Ensuring visibility of changes being carried out by the client and / or the customer.
  • Managing the progression of changes, and ensuring that they meet the relevant objectives.Gaining approval from a customer for all types of changes.
  • Providing change related management Information.

Role Responsibilities

  • Validate and log all new change requests received onto Remedy
  • Owning and updating Change tickets via Remedy
  • Create and maintain a Forward Schedule of Change
  • Liaise with all necessary parties to coordinate change planning & implementation.
  • Respond to Change related queries
  • Create, review & update where required all LWIs for new and existing change processes.
  • Knowledge of Cramer/COPs & MORI is desirable
  • ITIL Foundation is desirable
  • Remedy knowledge is desirable

If this role is of interest and you would like to know more then please apply now

Change Analyst - Newbury