Experis IT

Implementation Analyst - Software/ Finance

£35000 per annum
24 Jan 2017
21 Feb 2017
Chris Hume
Clearance Level
None / Undisclosed
Job Type

My client are a globally recognised organisation who work with over 80% of the Fortune500 and are the leading providers of Information Intelligence in the world. Their Professional Services team provides technology implementation, consulting and training services to external clients from a variety of industry sectors, often multinational corporations based in the UK and across EMEA.

They are seeking a self-motivated Implementation Analyst with an interest in tax & technology to join the team.
Responsibilities & Accountabilities
Working alongside the more senior team members in delivery of Indirect Tax software implementation services throughout the complete project lifecycle - including:
· Working with clients' Tax / IT teams in understanding requirements - e.g. business / tax processes, etc.
· Implementing clients' Indirect Tax software - analysing requirements, designing, configuring, testing and documenting the solution and supporting clients curing rollout, etc.
· Assisting in preparing and delivering client end user training - including supporting materials, etc.
· Assisting in project management activities - including project plans / timelines
· Resolving customer issues referred from Support team / helpdesk
· Engaging with / supporting other key Tax & Accounting teams and partner organisations
· Assisting with (pre-)sales activities - e.g. software demonstrations, assessing / scoping new prospects, etc.

Key Relationships
The Implementation Analyst will report to the Implementation Manager, directly supporting all members of the Indirect Tax implementation team and working alongside the wider team.

Technical / Professional Skills & Competencies
· Ability to communicate clearly and effectively - verbally and in writing
· Strong interpersonal / team-working skills
· Analytical approach to problem solving
· Enthusiasm / 'can-do' attitude & willingness to work in a fast-paced environment
· Ability to work effectively independently as well as collaboratively within a team
· Accounting / tax knowledge / experience
· Experience of working with customers / clients
· Technology knowledge / experience (e.g. software configuration, programming, database administration, etc.)
Education / Certifications
· University / undergraduate degree (or equivalent)
· A-Levels (or equivalent)
Previous work experience in tax / technology is not required (full product & implementation training shall be provided, alongside support for study towards a professional tax qualification - e.g. ATT) - however an interest in accounting / tax and technology is essential.

This role is primarily office-based though there will be some degree of travel to client sites required

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