Investigation Support Officer (Holmes Indexer)

Winsford, Cheshire
£19,521 per annum. 6 month FTC
25 Jan 2017
22 Feb 2017
Clearance Level
DV, None / Undisclosed, SC
Job Type

Investigation Support Officer (Holmes Indexer)

Operation of the Home Office Large Major Enquiry System (HOLMES) and Manual Index if required, in order to assist in the management and control of large criminal investigations

Inputting of information obtained during the course of criminal investigations i.e. to create, update and research databases to a provide an extensive record of evidence and information for use in the prosecution of offenders. Creating actions as directed by MIR managers

Accessing other Force systems for example Niche to obtain material relevant to the investigation and importing into Holmes and the relevant operational share drive.

Indexing of information in an accurate and efficient manner.

Understanding of the method and state of investigation in order to enquire and operate the system in order to identify perceived relationships in the information being indexed.

Respond to telephone enquiries from police officers and other agencies.

Attend team briefings and debriefing.

Occasional requirement to work unsocial hours at short notice.

Will be posted to Force HQ but must be able to travel anywhere in the Force area and hold a full car driving licence.

For the post holders level of responsibility ensure that all; arrangements, activities, equipment, supervision and staff health, welfare and training are complied with as fully detailed in the Health and Safety Policy.

It is the responsibility of all staff to promote equality, diversity and Human Rights in working practices including developing and maintaining positive working relationships, ensuring that colleagues are treated fairly, contributing to developing equality of opportunity in working practices and challenging inappropriate conduct. Staff should treat everyone with fairness and impartiality, whilst recognising differences in needs, perspectives, backgrounds and cultures.

Notwithstanding the details in this job description, the job holder may be required to undertake other duties up to a level consistent with the principal responsibilities of the job.

This post is subject to an advanced level of Vetting which must be satisfied before appointment.


  • Educated to Level 3 of the Qualifications and Credit Framework (QCF) or equivalent experience 

Skills and Knowledge-


  • The candidate must have current experience of Holmes V16 and be aware of the MIRSAP principles.
  • Ability to effectively sift and evaluate information assessing relevance and potential use within criminal proceedings. 
  • Ability to prepare detailed files and reports and present information in an accurate and timely manner within strict guidelines
  • High level of written and verbal communication skills with the ability to represent the Force in the public domain when dealing with victims, witnesses and suspects
  • Ability to establish and maintain a good working knowledge of information technology systems such as Atlas, NSPIS and the Police National Computer
  • Ability to quickly grasp the criminal justice legislative framework and adapt knowledge to a variety of situations within the day to day operation of the role
  • Ability to assess and prioritise tasks and information
  • Effective interpersonal skills with the ability to work closely with staff and Officers across a range of mutually dependent tasks
  • Must be able to pass a relevant PNC course


  • Ability to assimilate legislative information and utilise knowledge to provide accurate advice and guidance to Officers and other staff members
  • Ability to work with limited supervision and manage time effectively to prioritise tasks
  • Experience of an investigative role preferred.

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