SC Desktop SME
Description of Role:
*Maintain operational performance in order to meet agreed Service Levels
*Provide a Technical Assurance governance gate in which Operational Acceptance Testing (OAT) of application/infrastructure deliveries are undertaken prior to live implementation.
*Provide Technical Assurance around the support aspects of a solution. Ensuring that all documentation is accurate and provides the right level of detail and to enable the solution to be implemented and supported effectively, prior to live release.
*Ability to interact and converse with engineering and architecture teams around current and future solutions to provide where possible seamless transition of changes through the release cycle.
*Act as escalation points for Senior Management and Operation Support teams.
*Incident & Problem escalations.
*SME contact for support groups.
Role specific Technical Skill Sets Required:
*App-V 4.6 or 5.x
*SCCM or SMS 2003
*Citrix XenApp 6.5 / XenDesktop / Citrix Provisioning Services
*VMWare / XenServer / Hyper-V Technology awareness
*General Windows OS Knowledge both Desktop and Server (XP/W2k3/W7/W2k8)
*Active Directory / DNS / DHCP / GPO's
*Exchange 2010 & Lync knowledge or exposure.
*General Network understanding
Daily rate £300
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.
LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.