Unified Comms SME

19 Jan 2017
16 Feb 2017
Paul Hutchens
Clearance Level
None / Undisclosed
Job Type

Unified Comms SME

Our client has an excellent opportunity for a consultant to work within the technology team on the development of a Unified Communications Core Service on a multitenanted system providing Collaboration tools. The role will include design and implementation of best practices for setup, backup and maintenance of the UC product environment.

You will have worked in a similar SME role with and have strong technical knowledge of COTS products such as Skype for Business / Microsoft Lync / Cisco Jabber and PTSN integrated technologies.


  • Microsoft Skype for Business Server, to expert level
  • Cisco Jabber expert level
  • Voice / Video conf / Instant messaging in depth technical knowledge
  • UC mobile access and integration
  • Integration; Microsoft SharePoint, Microsoft Exchange
  • Environments; Good working knowledge of server virtualisation technologies such as VMWare, HyperV etc.


  • Design the UC infrastructure, establish best practice and implement maintenance plans.
  • Provide deep technical expertise in Unified Communications and Instant Messaging.
  • Work alongside and challenge vendors to deliver the best possible technical solution to meet the business need.
  • Create maintenance plans, best practice, monitoring regimes and provisioning practices for an Enterprise class secure UC estate.
  • Be the source of technical knowledge for the UC Server piece, working with Support services to both handover and support them in early life support.
  • Work with the Communications Services product manager to supply ongoing development of functionality.
  • Work with the technical writer to provide information for ongoing documentation.

Opportunity utilises security clearance.