User Researcher

City of Westminster
£400 - £450 per day
19 Jan 2017
16 Feb 2017
Aaron Wallace
Clearance Level
None / Undisclosed
Job Type
User Researcher required to:

*Undertake a number of visits to users to gather on-the-ground evidence about future needs.
*Document this through a range of appropriate media (video, photos, customer journeys, service designs and presentation material) in order to clearly define user satisfaction, issues and future needs and bring this alive with senior leaders
*Contribute to the creation of prototypes for user testing, by articulating future user needs
*Test prototypes through user research visits
*Document user feedback and use to inform iterations of prototypes
*Create personas that typify the range of key users
*Work with the Delivery Manager/Product Owner to shape future user requirements and with BAs to create user journeys and stories



*Demonstrable knowledge, experience in and passion for web user centered design practices.
*Proven experience of gathering user requirements for web based services.
*Proven experience of managing, executing and analysing usability test sessions
*Proven experience of working in an agile development environment with User Experience teams, designers and developers to create new digital products and services
*Experience of audience modeling and developing design personas.
* Experience within a research and digital environment


* GDS (Government Digital Services) experience
*Degree in HCI/Usability/Cognitive Psychology/Market Research or related field.
*Experience across web content, tools and transactional services, especially those with complex user journeys.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.

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