System Administrator - DV Cleared
Database administration - database health checks for key production systems - responsible for database upgrades within business unit.
Network administration - responsible for managing the configuration of the network including access control and managing fault resolution and escalation. This will involve liaising with internal and external suppliers.
Security Administration - acting as authority for creation of system and user accounts and controlling privileges.
Issue Management - Acting as point of contact for incident and problem activities necessary to meet the service continuity targets, including resolution of software and hardware issues, this will include determining and invoking appropriate escalation processes.
Release Management - ensuring that the release management process is created and then followed and that appropriate levels of sign off for hardware or software have been achieved. Liaising with project and programme delivery teams to ensure that upgrades are schedules in a way that is achievable and supports service continuity targets.
Preventative Maintenance - co-ordinate all preventative maintenance tasks ensuring they completed to schedule and follow the appropriate releases and test processes. This will be schedules to minimise the impact on op activity and avoid conflicts.
Environment management - ensuring the business area is represented and development activity has been completed prior to delivery for release. Responsible for deployment and config of software and hardware to business unit.
Change control board - present new changes to board, responsible for approvals and communication.