Infrastructure Engineer (Cloud)
- Employer
- Synergize Consulting Ltd
- Location
- South West England
- Salary
- £Neg
- Closing date
- 9 Apr 2019
View more
- Clearance Level
- DV
- Sector
- Central Government, Defence, Information Technology
- Job Type
- Contract
The Senior Infrastructure Engineer (Cloud) is responsible for the delivery and maintenance of the Microsoft Windows Servers and Desktop based Operating Systems and associated applications across all Cloud / Hybrid Cloud Desktop services within the scope of the clients Desktop Service contract; resolving incidents, building new components, cloud services and implementing changes as directed by the Technical Engineering Team leads or project managers as applicable.
Role Responsibilities:
• Liaise with external agencies to resolve issues with 3rd party Domains where our client is responsible for the Wintel Support
• Building Microsoft Windows based Servers using the Microsoft suite of deployment tools
• Building and maintaining Cloud, Hybrid Cloud and on premise infrastructures
• Managing / monitoring of Cloud based boundary protection products
• Recommend improvements to existing on premise and cloud based infrastructures
• Update and administration of any changes to Configuration Items (CI)
• Document procedures and review/update on a bi-annual basis as necessary or upon direction from Team Leaders
• Carry out preventative maintenance and monitoring using Customer provided tools
• Work in a disciplined and structured manner in accordance with ITIL V3 based service management processes
• Attend client facing meetings when required
• Ability to develop and maintain customer and third party relationships
• Ensure the Team leads are aware of any issues within the scope of the environments that are supported by our client
• Proactive problem management
• Manage all customer issues through the proper escalation channels
Skills
Essential:
• Vocational/Diploma/Associate Degree (technical field) or relevant demonstrable experience with a Minimum of 3 years’ experience as a Wintel support engineer
• Must be able to demonstrate an understanding of current Microsoft Window Server Operating system, including but not limited to Window Server 2016 & 2012 R2,
• Must possess a detailed understanding of User Management in Microsoft Windows environments
• Be knowledgeable of Microsoft Hyper-V and associated technologies
• Be knowledgeable of Virtual Desktop Infrastructure (VDI) deployment and management
• An understanding of PowerShell scripting
• Familiarity with the Microsoft System Centre suite of products, including but not limited to SCCM, SCOM, SCVMM
• A Familiarity with Microsoft Office 365 Enterprise tenants / multi-tenant environments
• Have a good working knowledge of Microsoft Active Directory (AD) and AD group policy management
• A practical understanding of Microsoft Active Directory Federation Services (ADFS)
• Experience of cloud technologies, specifically Microsoft Azure and Amazon Web Services (AWS)
• Knowledge and experience of cloud based virtual networking and network security products (virtual switches, routers and firewalls)
• Strong communication, troubleshooting and analytical skills.
• Strong customer service skills, focused upon meeting customer needs.
• Complex service delivery experience, preferably in a Multi-Vendor environment.
• Knowledge and experience with ITSM/ITIL V3 Reference model.
• UK Passport holder.
• The role requires HMG security clearance.
Desirable:
• Knowledge and experience of Pull-Print enterprise topology and deployments
• Knowledge of PowerShell Desired State Configuration (DSC)
• Building and deploying SCCM packages
• An understanding of Enterprise Endpoint Security products such as AV, Application & Device control and Bitlocker
• An understanding of Microsoft SQL server administration
• A working knowledge of the management / fault rectification of recent versions of Microsoft SharePoint
• Knowledge of Microsoft Azure Stack
• Knowledge of physical Network security products such as McAfee Web Gateway, Data Loss Prevention (DLP), Advance Threat Detection (ATD), firewall appliances, Denial of Service (DoS) products & procedures, Network Intrusion Prevention Systems (NIPS) and Network Intrusion Detection (NID)
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert