Junior ITSM ServiceNow Technical Consultant
- Employer
- Fujitsu..
- Location
- Poland, Lodz, Lodz (LDZU)
- Salary
- Competitive
- Closing date
- 28 Mar 2019
View more
- Clearance Level
- None / Undisclosed
- Sector
- Defence
- Job Type
- Permanent
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By joining us you become part of the Fujitsu ServiceNow practice. You will be working within the project teams providing extensive service offering across the globe (EMEIA, Oceania, and Japan) - deliver end-to-end services tailored towards specific needs and ServiceNow life-cycle stages, including:
Fujitsu is a ServiceNow Gold Services Partner for more than 8 years, delivered over 400 ServiceNow implementations across the Europe and supports services to a range of customers ranging in size from 40 to 14 000 users.
What we offer
Main requirements:
Main responsibilities:
Participate in all technical aspects of ServiceNow implementation project and solution delivery including, but not limited to:
- Consulting
- Implementation & Integration
- Design & Development
- Post Go-Live Support & Maintenance
Fujitsu is a ServiceNow Gold Services Partner for more than 8 years, delivered over 400 ServiceNow implementations across the Europe and supports services to a range of customers ranging in size from 40 to 14 000 users.
What we offer
- 6 months ServiceNow fast-track:
- 2 months of intensive ServiceNow trainings
- ServiceNow Fundamentals
- System Administration Advanced
- Scripting in ServiceNow
- ServiceNow certification
- Certified System Administrator
- 4 months of dedicated mentoring
- on-the-job training via real customer projects assignment
- After the first 6 months of the ServiceNow fast-track
- further ServiceNow development up to the Senior Technical Consultant role within 6 months steps approach followed by skills and capability evaluation after every 6 months
- ServiceNow trainings and certifications:
- Certified Application Developer
- ITSM Certified Implementation Specialist
- Certified Implementation Specialist for other modules depending on the chosen path
Main requirements:
- Demonstrated consulting experience (problem solver with attention to detail, resourcefulness, not shy away to ask tough questions in a positive manner and understanding of business drivers behind the technology)
- Ability to work and use SDLC/SCRUM as a delivery methodology
- JavaScript skills and understanding
- Knowledge of Web Technologies like XML, HTML, Angular JS, Bootstrap, jQuery, JSON and Web Services.
- Knowledge of technical components such as LDAP, VPN and SSL, SAML
- Experience in working with databases or database based systems, SQL query writing, relational database data modelling
- Strong communication skills (active listener, think before acting, superb verbal and writing skills)
- High level of motivation and commitment
- Ability to operate and deliver independently without significant oversight
Main responsibilities:
Participate in all technical aspects of ServiceNow implementation project and solution delivery including, but not limited to:
- Act as a technical expert in ServiceNow implementation projects
- Configure, customize and improve ServiceNow configurations
- Be actively engaged with customers in technical but also business setting
- Solve technical challenges across multiple ServiceNow domains and applications
- Configure and customize various aspects of ServiceNow (workflow, UI, client scripts, business rules, discovery, and so on)
- Convert business requirements into technical solutions on top of ServiceNow platform
- Develop/Configure access integration components (SSO, LDAP)
- Integrate ServiceNow with other 3rd party tools and applications with use of web services based techniques.
- Prepare client facing and internal technical deliverables
- Collaborate within a technical team to develop leading edge platform technologies
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