Exchange Systems Administrator
AWE are currently recruiting for an Exchange Systems Administrator to work in the Information Services division of the business, reporting into the Team Leader on a permanent basis. Exchange Systems Administrator The role requires the applicant to have a background in Microsoft Exchange 2013 or 2016 and experience with Lync 2013 or Skype for Business. Key Accountabilities To support the Technical Service Manager(s) and Team Leader in maintaining the operational status, and maximising availability of assets to programme demanders. Resolution of significant issues. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Provide a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed and maintained. Core Server Support - Build, maintain and manage the provisioning of Server environments to AWE, in keeping with current SLA's, through effective processes, KPI's and problem management. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies in order to make supportive decisions Attend technical briefing / support groups. Understand and develop support system road maps. Skills and Experience Ideally, working experience within the last 6 years in Maintenance and Support of Microsoft Exchange environment(s) with 4000 or above userbase. Circa 2 years Microsoft Exchange 2013 or 2016 and experience and Lync 2013 or Skype for Business. The ideal candidate should also be able to provide ideas and improvements to current architecture and technical processes. Broad knowledge of IT and Information related principles, standards, and requirements when operating within MoD and UK legislative environments. Working knowledge of ITIL framework. Technical investigation and problem-solving skills. Highly proficient computing skills. Good communicator (Written and oral) with sound facilitation skills that can be related to colleagues of all levels including contractors. Ability to operate under pressure and influence decisions. AWE plays a crucial role in the defence of the United Kingdom, by providing and maintaining the warheads for the country's nuclear deterrent. We are a centre of scientific, engineering and technological excellence, with some of the most advanced research, design and production facilities in the world. Our unique expertise also assists the UK Government in developing and delivering a range of innovative and integrated support services, including national nuclear security and counter-terrorism solutions. AWE is an equal opportunities employer. We value diversity and welcome applications from candidates from all backgrounds. We particularly welcome applications from sections of the community which are currently under-represented at AWE, including women, BAME and applicants with disabilities.